Privacy Policy

1. Who We Are

Zubralvexum ("we", "us", "our") provides information and services related to capital optimisation and reserve management as described on this website. This policy applies to all personal data processed through our website, forms, and related communications.

2. Information We Collect

We may collect the following categories of information:

• Contact information — such as name, email address, phone number, and company details submitted through enquiry or contact forms.
• Usage data — such as pages visited, time spent on site, referring pages, and general browsing behaviour collected automatically through standard web technologies.
• Technical data — such as IP address, browser type, device type, and operating system.
• Communications — records of correspondence if you contact us directly by email or through our website.

We do not knowingly collect sensitive personal data, and we do not collect financial account credentials through this website.

3. How We Use Information

We use the information collected for purposes that may include:

• Responding to enquiries and requests for information or access.
• Operating, maintaining, and improving our website and content.
• Communicating updates relevant to services you have requested.
• Complying with legal and regulatory obligations.
• Detecting, preventing, and addressing technical issues, fraud, or misuse of our website.

We do not sell personal information to third parties.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we generally rely on one or more of the following: your consent, the necessity of processing to respond to your request, our legitimate interests in operating and improving our services, or compliance with a legal obligation. Specific legal bases should be confirmed against applicable regulations in your jurisdiction.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support core functionality, remember preferences, and understand how visitors interact with our pages. You can usually control or disable cookies through your browser settings; however, doing so may affect certain features of the website.

6. Sharing of Information

We may share information with:

• Service providers who support our website operations, such as hosting or analytics providers, under appropriate confidentiality terms.
• Professional advisors where necessary for legal, compliance, or regulatory purposes.
• Authorities or regulators where required by law or to protect our legal rights.

We do not share personal information with third parties for their own independent marketing purposes without your consent.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements. Retention periods will vary depending on the nature of the information and the context in which it was collected.

8. Data Security

We aim to apply reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to us.

9. International Transfers

Where information is processed or stored outside of your home jurisdiction, we aim to ensure that appropriate safeguards are in place consistent with applicable data protection requirements. Specific transfer mechanisms should be confirmed where relevant.

10. Your Rights

Depending on applicable law, you may have rights in relation to your personal information, which can include the right to request access, correction, deletion, restriction of processing, or objection to processing, as well as the right to data portability where applicable. To exercise any such rights, please contact us using the details provided on our Contact page.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review the privacy policies of any third-party site you visit.

12. Children's Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date at the top of this page.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please get in touch via the details provided on our Contact page.